Privacy Policy

1. Information We Collect

• Personal Data: name, email, phone number, and payment information.
• Usage Data: interactions with our services, IP address, device identifiers.
• Communications: content of messages or support requests.

2. How We Use Information

• Provide and maintain the Services.
• Process transactions and manage billing.
• Communicate service updates and marketing (with consent).
• Improve our platform and develop new features.

3. Sharing Information

We do not sell your data. We may share data with:

• Service providers (e.g., Twilio, Stripe) for business operations.
• Legal authorities, if required by law.
• With your consent or to protect rights and safety.

4. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze usage.

6. Data Security

We implement security measures to protect your data, including encryption, access controls, and secure hosting environments.

7. User Rights

You may request access, correction, deletion, or restriction of your personal data by contacting us at support@chatley.ai.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from or market to children under 13.

9. International Users

Data is processed and stored in the United States. Users outside the U.S. consent to data transfer and processing in the U.S.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date.