Integrations
Integrations connect Chatley to the tools you already use — calendars for booking, Twilio for your own numbers, automation platforms, and AI providers. You connect an account once, and your agents can use it during calls.
Available integrations
| Integration | What it's for |
|---|---|
| Cal.com | Connect your Cal.com account and manage bookings. |
| Google Calendar | Schedule appointments and sync availability. |
| Calendly | Let assistants create bookings (a paid Calendly plan is required for API bookings). |
| Twilio | Bring your own Twilio numbers to use with your assistants. See Inbound SMS (Twilio). |
| ElevenLabs | Voice AI provider for richer speech. |
| Zapier | Automate tasks and workflows across thousands of apps. |
| OpenAI | Connect your own OpenAI key to power assistants. |
| Stripe | Billing/pricing (opens your subscription settings). |
| Salesforce | CRM — coming soon. |
Connect an integration
- Open your workspace and go to Integrations.
- Pick an integration card to see what it does and where it's used.
- Connect it — depending on the provider this is either an OAuth sign-in (you're redirected to approve access and sent back) or a form where you paste the provider's API key / credentials.
- Once connected, the card shows a connected status and your agents can use it.
Credentials you enter are stored on the Chatley server, not in your browser. Use each provider's least-privilege option where available.
Scheduling & appointments
Cal.com, Google Calendar, and Calendly let your agents book appointments during a call. After connecting one, an agent or a workflow Appointment tool can create bookings, and you can review them in Booked appointments.
Automation with Zapier
Use Zapier to push Chatley events into thousands of other apps without writing code. This complements Webhooks:
- Zapier — build Zaps from Chatley triggers (great for no-code automations).
- Webhooks — send raw lead payloads to your own endpoint for full control.
Bring your own AI / telephony
- OpenAI and ElevenLabs — connect your own provider keys.
- Twilio — use your own numbers and messaging. Pair this with Inbound SMS (Twilio).
Developer API keys
Beyond third-party services, the Integrations area is also where you manage your own Chatley API keys — create, view, edit, and delete keys to build against Chatley programmatically. Treat keys like passwords: store them securely and rotate or delete any that may be exposed.
Troubleshooting
| Problem | What to check |
|---|---|
| OAuth didn't connect | Complete the provider's sign-in and allow the requested permissions; you should be redirected back to Chatley. |
| Calendly bookings fail | API bookings require a paid Calendly plan. |
| Integration shows disconnected | Re-connect from the card; a key may have expired or been revoked on the provider side. |
| Lost an API key | You can't recover a key after creation — delete it and create a new one. |
Next steps
- Webhooks — the raw alternative to Zapier.
- Inbound SMS (Twilio) — configure Twilio messaging.